ITC's Hotel division was launched on October 18, 1975, with the opening of its first hotel - Chola Sheraton in Chennai. ITC - Welcomgroup Hotels, Palaces and Resorts, is today one of India's finest hotel chains, is widely recognized as the ultimate in Indian hospitality. Each of the chain's hotels pays architectural tribute to ancient dynasties, which ruled India from time to time. The design concept and themes of these dynasties play an important part in their respective style and decor. With more and more hotels being added at strategic destinations, the group has joined hands with the Sheraton Corporation to strengthen its international marketing base. A successful marketing franchise for almost 25 years now, there are currently 10 ITC - Welcomgroup Sheraton hotels, and more in the pipeline.

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There are 240 rooms, including 22 suites, 40 Non-smoking rooms, 1 Presidential Suite 89 Sheraton Tower rooms, 10 ITC Rooms, 12 Manor Suites, 40 Manor Rooms, and 88 Executive Club Rooms are the huge varieties of accommodation facilities available in the hotel Privileges include Complimentary airport transfers in luxury limousine, Complimentary American Breakfast, 24-hour butler service, Complimentary Club Hour, Use of the exclusive Tower Club Lounge facility with its own library, bar, restaurant, tea/coffee service, Complimentary use of Office & the Meeting room at the Towers Club.

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» Hotel Facilities: 24-hour room service, Doctor on call, Golf and riding (on request), Health and Fitness Centre, Personalized vaults and mini-bars, Lockers, safe deposit and 24-hour money changer, Baby sitting service, Business centre with secretarial services, Cyber Club, 24-hour laundry, Tour/travel desk, CCTV, CNN, Star TV, BBC, channel music, Internet Access.

» Business Facilities: Lockers, Safe Deposits and 24 hour Money Changer, Travel desk, High Speed Internet Access, Fully equipped business Centre with contemporary business facilities and secretarial services, WI-FI, Slide/OHP Projector, High speed photocopiers and printers.

» Leisure Facilities: Windsor Spa, Sparkling new swimming pool and spa set amidst a lush green expanse, Diana’s – the fashionable beauty parlour for ladies; and Barber shop, Golf facilities can be arranged on request, Babysitting service, Modern health and fitness centre with state-of-the-art equipment and facilities

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» The Raj Pavilion, a very special 24-hour restaurant housed in a conservatory. The menu features a variety of Indo-Anglican and Far East cuisine bringing more than a touch of nostalgia to those familiar with the cuisine of the British Raj.
» Dum Pukht Jolly Nabobs Experience the delight of Anglo Indian versions of regional dishes such as Muligatawany Soup, Cutlets Shikampuri, Dum Poked (Dum Pukth) Chicken and Kedgree (Khichri), and more. “Jolly Nabobs”, a term coined for the employees of the East India Company.
» The Royal Afghan This is a popular poolside barbecue restaurant serving the unique cuisine from the rugged Indian North-West frontier, reviving tales of roasting meat around a roaring fire and the aroma of charcoal grilled kababs.
» Shanghai Club is an elegantly appointed Chinese restaurant, serving authentic cuisine, ushering a new concept in fine dining.
» Dakshin is a celebration of the rich diversity of South Indian cuisine, offering the rare pleasures of authentic coastal and regional specialties.
» Dublin - The Welcompub is a first-of-its-kind, distinctively Irish Pub.

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The Hotel is located in a downtown location, close to the prominent business and commercial areas, near the historic landmark Vidhana Soudha and opposite the Bangalore golf course.
It is 12 km from the Airport, 4 km from the Railway station and 5 km from the city centre.

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